To book Ngurah Rai VIP Fast Track, send Bali Premium Trip four details on WhatsApp: flight number and date, every passenger’s name exactly as printed in the passport, your tier (Essential USD 105, VIP USD 500 or VVIP USD 1,500 per person), and arrival, departure or both, plus any transfer. The booking stands once reservations confirm in writing.
That is the whole process. No account, no online form, no deposit screen before a human has looked at your flight. The service runs at I Gusti Ngurah Rai International Airport (DPS) in southern Bali and is operated by Bali Premium Trip, an independent concierge. It is not the airport operator and is not endorsed by airport or government authorities. Prices below are as of September 2026 and subject to change.
What information do you need before you book?
Have this ready before you open WhatsApp. A complete first message saves a round of back-and-forth, which matters most when you are booking a few days out.
| Information required | Why it is needed |
|---|---|
| Flight number and date (each leg) | The team tracks the flight and adjusts greeter timing if it is delayed |
| Scheduled time and origin or destination city | Sets where and when the greeter or kerbside meeting is planned |
| Full names exactly as in each passport | Name board and handover match the travel documents, so nobody is missed at the meeting point |
| Number of adults, children and infants | Pricing is per person; children’s pricing is confirmed by reservations |
| Tier: Essential, VIP or VVIP | Decides what is arranged: greeter only, escort and lounge where available, or a dedicated concierge |
| Arrival, departure or both | Each handling is scheduled separately |
| Bag count and bulky items (prams, golf bags, surfboards) | Porter planning and vehicle size |
| Mobility needs | Wheelchairs are requested through your airline; the team coordinates the handover |
| Hotel or villa name and area | Needed only if you want a transfer quote |
| A WhatsApp number that works on landing | Your live line to the team on the day |
Travelling as a group, incentive trip or wedding party? Send a manifest instead of a message: names, flight numbers per sub-group and a lead contact for each.
How does booking work, step by step?
- Flight number and date. Give both legs if you want arrival and departure. If your ticket shows a codeshare, add the operating carrier’s number too.
- Passenger names as in the passport. List the lead passenger first, then everyone travelling, infants included. Booking for a parent, a client or your CEO? Use their names, not yours.
- Tier choice. Essential USD 105, VIP USD 500 or VVIP USD 1,500 per person. Unsure? Read the Essential vs VIP vs VVIP comparison first.
- Service type and transfer. Arrival, departure or both, plus whether you want an executive vehicle to your hotel or villa. Transfers are quoted per request; there is no published vehicle price.
Then the reservations team checks availability for your flight and tier and replies in writing with the details and payment instructions. Until that written reply arrives, treat your request as pending.
> Ready to book? Send your four details to the Bali Premium Trip concierge.
> The button opens WhatsApp with a short template you can fill in. Nothing is booked until the reservations team replies in writing.
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> Open WhatsApp booking template (+62 811-2859-0000)
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> Prefer email, or need to send a group manifest? Write to sales@balipremiumtrip.com with the same four details.
Which tier should you pick when booking?
Inclusions are delivered where available and as confirmed in your reservation reply. Every guest still passes through the airport’s normal checks; the service makes that time calmer, not shorter by rule.
| Tier | Price per person (as of Sept 2026) | What is arranged | Typical guest |
|---|---|---|---|
| Essential | USD 105 | Fast track lane access with a greeter | Solo travellers and couples with light bags |
| VIP | USD 500 | Meet and greet at the arrival area or airbridge where airport procedures permit, fast track lane escort, baggage assistance, customs guidance, lounge access and refreshments where available, dedicated WhatsApp support | Honeymoon couples, families with toddlers, executives travelling alone |
| VVIP | USD 1,500 | Everything in VIP, plus a dedicated personal concierge throughout, porter service, lounge or private-room arrangements where available, baggage delivered to your vehicle, executive vehicle coordination (premium sedan such as Mercedes or BMW class, or Toyota Alphard, subject to availability) | Seniors, privacy-sensitive guests, principals travelling with an EA |
Departures follow the same logic in reverse. Handling starts kerbside, a porter takes bags to check-in, and you are escorted through normal security to a lounge where available.
How far ahead should you book, and how long are transfers?
Book as soon as your flights are ticketed if you land in a busy window. The heaviest periods are typically July to August, late December to early January, Easter and Australian school holidays, and Lebaran lifts domestic traffic too. Dates shift, so re-check them each year. Landing within the next day or two? Go straight to the last-minute Ngurah Rai VIP Fast Track page.
If you add a transfer, plan around these traffic-dependent ranges from DPS. They are not guarantees, and evening peaks or holidays stretch them.
| Destination | Typical drive from DPS |
|---|---|
| Nusa Dua, Jimbaran | 20-45 minutes |
| Seminyak | 30-60 minutes |
| Uluwatu | 45-75 minutes |
| Canggu | 45-90 minutes |
| Ubud | 1.5-2.5 hours |
For departures, follow your airline’s guidance, commonly about 3 hours before an international flight. A 21:00 departure from an Ubud villa means reaching the kerb around 18:00, so leaving close to 15:00 on a weekday evening.
How are confirmation, payment, changes and cancellations handled?
- Confirmation: sent in writing by the reservations team once availability is checked. There is no fixed reply time, so book early for peak dates.
- Payment: method and timing are stated in the reservation reply and on the Terms page.
- Changes: new flight, name correction or tier upgrade goes in the same WhatsApp thread or email chain. Flight tracking covers delays on the booked flight; a different flight number is a new schedule the team must re-check.
- Cancellation: handled under the Terms page. Read it before you pay.
- Your part: passport validity, entry requirements, the arrival declaration and any tourist levy stay with the traveller. Check official Indonesian government sources before you fly.
Frequently Asked Questions
Can I book Ngurah Rai VIP Fast Track for someone else?
Yes. Executive assistants, family members and travel planners book for others all the time. Send the traveller’s flight number and date, their names exactly as in the passport, the tier and a WhatsApp number that will work on landing. For an elderly parent, request a wheelchair through the airline; the team coordinates the handover at the airport.
Can I book arrival and departure in one request?
Yes. Put both flight numbers and dates in the same WhatsApp message or email and state the tier for each leg. If you want a different tier on the way out, say so. The reservations team confirms both handlings and the total in one written reply, and each leg is scheduled separately around its own flight.
What should I do if my flight changes after booking?
Message the new flight number and date in the same WhatsApp thread, or email sales@balipremiumtrip.com, as soon as the airline notifies you. Delays on the booked flight are tracked, but a new flight number is a new schedule the team must re-check for availability. Any fees or adjustments follow the Terms page.
Do infants and children need to be listed when booking?
List every passenger, infants included, with names as printed in each passport, so the greeter’s name board and headcount match. An August 2026 FAQ source reported that children under 2 travel free, but treat that as unconfirmed. Ask the reservations team to state children’s pricing in their written confirmation before you pay.